Shipping Policy

SOFTLOGG™ is committed to providing its customers with the best possible shopping experience. We understand that shipping is a crucial part of that experience. Therefore, we have developed a shipping policy that ensures our customers receive their orders quickly and efficiently.

Free Shipping on All Orders

SOFTLOGG™, we offer free shipping on all orders. We believe that our customers should not have to worry about additional shipping fees when making a purchase. This allows our customers to shop with confidence, knowing that the price they see on our website is the final price they will pay.

Delivery Timeframe

We understand that our customers want to receive their orders as quickly as possible. That’s why we offer a delivery timeframe of 0-1  business days. We use reliable shipping carriers to ensure that your order is delivered on time. If you need your order sooner, we also offer expedited shipping options at an additional cost.

Order Handling Time

We work hard to process and ship orders as quickly as possible. Our order handling time is 0-1 business days. This means that your order will be shipped out within 0-1 business days of placing your order. Please note that orders placed on weekends or holidays will be processed on the next business day.

Holiday Schedule

SOFTLOGG™ does not work on holidays. This means that orders placed on holidays will be processed on the next business day. We believe that our employees should have the opportunity to spend time with their families and loved ones on holidays.

Order Tracking

We understand that our customers want to know where their order is at all times. That’s why we offer order tracking. Once your order has been shipped, you will receive a tracking number that you can use to track your order on our website. This allows you to know exactly where your order is and when it will be delivered.

Shipping Courier

We use the most trusted shipping courier FedEx, DHL, and UPS to deliver your order at home stores.

International Shipping

Currently, we only ship to customers within the United Kingdom. We are working on expanding our shipping capabilities to include international customers in the future.

Returns and Exchanges

If you are not satisfied with your purchase, we offer returns and exchanges. Please refer to our returns and exchanges policy for more information.

CONTACT US