At SOFTLOGG, we pride ourselves on delivering orders promptly. While we strive for instant, automatic deliveries post-purchase, there are instances where it may take up to 8 hours. Rest assured, all product-related services from SOFTLOGG are transmitted via email. This means when you purchase CD keys or codes from us, they’ll be sent to your email and can also be accessed in the order details section of your account. Plus, since everything is electronic, there are no shipping fees!

Didn’t find your delivery in your inbox? Here’s what you can do:

1. Start by checking your spam or junk folder; emails sometimes get filtered there.
2. Verify that your payment went through without any hitches.
3. Note that if there’s any inconsistency or we need further information, we’ll get in touch with you via email.
4. If, after checking, you still haven’t received your email, please ensure your email address on file is accurate and reach out to our support team at support@softlogg.com.